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ERN-EYE CPMS dedicated Helpdesk
Francesco and Laura

An ERN-EYE CPMS dedicated helpdesk constituted by Dr Laura Mauring, ERN-EYE MD fellow 2018-19, ophthalmologist, and Francesco Rotolo, IT specialist, was launched in October 2018.

The Helpdesk provided the CPMS members several tools for better use of the CPMS, especially:

1. The creation of tutorials summarizing the different steps of the process of using the CPMS. 

2. Video tutorials.

3. Documents as summary sheets (including for example the different possible roles) are being finalized.

4. The helpdesk is now performing webinars with the Working Group Leaders to train them on the application.



To contact the ERN-EYE helpdesk, a dedicated e-mail address is available (ern-eye.helpdesk@chru-strasbourg.fr) and the helpdesk can also be reached by phone : 0033 3 88 11 69 70 (medical question) or 0033 3 88 11 69 77 (technical questions).Picto Helpdesk

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